Frequently Asked Questions

How old must I be to enter?

To enter you must be aged 18 years or older.

What prizes are available?

There are 53 prizes available in the Devon Air Ambulance Trust Spring Win Raffle 2025:

  • 1st prize: £3,000 cash. (1 available to be won.)
  • 2nd prize: £1,500 cash. (1 available to be won.)
  • 3rd prize: £500 cash. (1 available to be won.)
  • 4th prizes: £50. (10 available to be won.)
  • Runner-up prizes: Devon Air Ambulance merchandise (40 available to be won.)

Where can I find my ticket number(s)?

You will receive your raffle ticket number(s) in the confirmation email you receive once you have completed your online purchase.

If you have not received a confirmation of your tickets, you can contact a member of our raffles team at info@thecharityraffle.co.uk.

How many tickets can I buy?

To promote responsible gambling, we will only allow any individual to purchase a maximum of 50 tickets (£50) into our raffles.

Where does the money from the raffles go?

Based off our previous raffle, we estimate that of each £1 ticket sold, 10% will be used for covering expenses, 13% will be used to cover prizes, and 77% will go towards Devon Air Ambulance as proceeds.

What are my chances of winning?

Based off our previous raffle, we estimate that each ticket will have a 1 in 2,038 chance of winning a prize on offer.

How is your raffle regulated?

The raffle is licensed and regulated by the Gambling Commission under the Gambling Act 2005 in accordance with the Gambling Act 2005 www.gamblingcommission.gov.uk

Devon Air Ambulance Trust is licensed and regulated by the Gambling Commission under account number 5032.

Where can I find information about the terms and conditions of the raffle?

More information about the terms and conditions of our raffles can be found on our Terms and Conditions page.

Can I use my credit card to pay for my entries?

Due to changes in the Gambling Commission regulations, you are no longer able to use credit cards for any form of gambling, including our raffles.

You will still be able to play by using a debit card.

When is the deadline to enter online?

Entries to the Spring Win Raffle will close at 11:59 PM on 9 April 2025.

When will I hear if I’ve won?

Raffle winners will be published on this website shortly after the draw has taken place on 11 April 2025.

Prizes will be sent to winners automatically following the draw.

How can I get help with my raffle entry?

If you require any assistance with your raffle entry, please call us at 01392 466 666, where we’ll be happy to help.

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